Our main offices are located in Monterrey, Nuevo León, Mexico and our warehouses are located in Santa Catarina, Mexico and Laredo, Texas.
Our mainwarehouse is located at Monte Alto 157, 66368 Santa Catarina, NL You can find us on Google Maps as: Para Paquetes https://g.page/parapaquetes?share. IT IS NOT A PHYSICAL STORE, but orders previously placed in our online store can be collected in our warehouse.
No , we do not have a physical store, the products have the option of being picked up at our warehouse at no additional cost, but we are dedicated to 100% home delivery.
We offer shipping and packaging supplies for ecommerce and fulfillment businesses. We offer products such as poly mailers, shipping boxes, bubble mailers, packing list envelopes and many more products. You can learn more about them in our online store.
Yes , we have regional, national and international shipments. The shipping cost varies depending on the volume and weight of the product, it is calculated on the payment screen by adding your address information. At this time we have free shipping on purchases over $100 USD in poly mailers, bubble mailers and packing lists. Orders are made directly through our online store.
Most of our products are available for immediate delivery, home delivery varies from 2 to 5 business days depending on the package selected.
Yes , most of our products have the option to customize when making the purchase in our online store. Delivery time is 12-15 business days.
This is due to the efficiency in manufacturing the product. The manufacturing process of Premium Poly Mailers is more efficient and therefore
prices can be cheaper. Without a doubt, premium shipping bags are the best shipping bag option we currently offer.
To be able to print the waybills on the full label,
follow the next steps:
1. Go to Envia.com
2. Sign in.
3. Click on the settings button located at the bottom
top right of the screen.
4. Click on "View Settings"
5. Under the "Print Type" section, select "PDF STOCK_4X6" in the packages you use.
6. Click on "Save Data".
Make sure that before printing, the format meets the following specifications, especially those circled in red.
Labels used by the Dymo LabelWriter 4XL printer are 4 x 6 inches. You can find our compatible rolls by clicking here.
To know the perfect measure you can use a tape measure and
measure your product. Remember to take the measurements of length, width and height taking into account that it will be inside measurements of the box.
You can use the following link to issue the invoice during the month of purchase, with your order number and the amount of your purchase without cents:
Follow the next steps:
1. Ship the material back to our warehouse.
2. Once the material is received, the reimbursement for the cost of the material is processed. 3. Make the purchase for the correct product.
If you wish, we can support you with the return shiping label at a cost.
The shipping cost depends on the volume and weight of the product, it is calculated on the payment screen at checkout at the time of completing your purchase, at this time we have free shipping on purchases over $100 USD in poly mailers, bubble mailers and packing list envelopes.
We have several payment methods listed below:
1. Credit/debit card
3. Payment in OXXO PAY with cash
4. Envia.com balance
5. Electronic transfer via SPEI STP
If your payment was declined and you do not know the reason, it has most likely been rejected by the Conekta Anti-Fraud System. Some of the reasons why payments are declined are the following:
1. A user tried to make many purchases within a very short time
2. The user used a card that is associated with previous charges with chargebacks
3. The name, email and phone appear to be legitimate
4. Address, if included, is residential and not a business address
5. The products purchased are of a credible quantity
6. The purchase amount is equal to or less than the company's average purchase amount
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